CHC forms go online!

We aim to make it easier for our tenants to get things done. That’s why we have taken our tenancy forms online.

Our online forms are not just environmentally friendly, they are a quicker way to share your maintenance requests. Rather than having to call or email us, you can now simply download the forms from our website – just one easy step!

Through our online forms, you can now:

Request general maintenance:

If you have a dripping tap, a running toilet, a broken fly screen, etc., you can now request to have the repairs required via our general Maintenance Request Form. Just tell us the repair needed, what caused the problem and attach a photo (if you have one), and we will contact you to organise repairs.

view form now

Put in modification requests:

If your property needs changes made, such as additions or alterations due to a disability or injury, then you can fill out a moderation request online and someone from our team will be in touch. This form works in the same way as our previous system, so medical information may be required on completion of your form.

view form now

Put in improvement requests:

If you would like larger improvements made to your home, for example, Foxtel installed, a shade sail, block out blinds, etc., then you can use our online form to make this request. Please note, improvement requests are different to maintenance requests and may incur some costs to you depending on the request.

view form now

Request to have a pet:

At CHC, we believe that owning a pet can be very rewarding, so where possible, we want to give our tenants this opportunity. If you are looking at bringing a pet into your home, let us know the type, breed, age and weight of the pet via our online form.

view form now

Our maintenance forms were created to help make your life easier, so if you have any further questions about the forms, how to use them, or if you have any feedback, please feel free to give us a call on 6248 7716, or email us at

However, if you would prefer to continue to call, email or fill out the hard copies of the forms, then please feel free to do so! We want to make this process as convenient for you as possible.


Fast-track opportunity brings ownership closer

Fast-track opportunity brings ownership closer

Land rent could help you achieve home ownership sooner than you thought.

What is the land Rent scheme?

Developed by the ACT government and available to purchase through CHC, the Land Rent Scheme allows you to buy a new home, while renting the land. This dramatically reduces your upfront costs because you only need a loan for the value of your house.

The flexibility of the scheme means you can obtain a mortgage to purchase the land component of your property at any time that suits you and your budget.

Do you own the rights to the land?

Yes! When you purchase a land rent property, you own the rights to the land and property so you have the same rights as you would under the traditional house and land purchasing arrangement.

How much are land rent payments?

Land rent payments are calculated at 2 per cent of the unimproved value of your land (the land’s value before construction of your home). For example, if the unimproved value of the land is $200,000, your land rent would be $4000 per year. Land rent is charged quarterly; in this case, it would be $1000 every three months.

Who is eligible?

CHC’s land rent properties require proof of eligibility. To proceed with a purchase you must meet each of the criteria below.

Your annual gross household income cannot exceed the income threshold of $160,000 (this may increase to reflect the number of dependent children you have). You do not currently own a property. At least one purchaser of the property will reside in the property when completed. In addition to the above criteria, you will also need to complete the ACT government’s CIT Land Rent Course, which CHC can assist you with arranging to complete.

Does the First Home Owners Grant (FHOG) apply for land rent purchases?

If you are a first-home buyer, it is more than likely that you will also be eligible to obtain the First Home Owners Grant (FHOG) to assist in purchasing your land rent property. While you will need to check on your individual eligibility to apply for the grant, there are properties available for purchase from CHC, which sit below the specified threshold of $750,000.

There are also properties available which are priced at or below the ACT government’s Home Buyer Concession Scheme threshold of $470,000, which means you may also be eligible for a stamp duty concession.

Why purchase from CHC?

CHC is an official provider of the Land Rent Scheme.

The benefit of purchasing a property from CHC is that land rent is only payable after settlement. This means there will be no land rent costs during the construction phase so you will not need to worry about balancing your current housing costs with land rent payments.

CHC are the land rent experts and can offer support and guidance and answer any questions you have to assist in understanding your first home purchase.

Where are land rent properties located?

CHC has upcoming land rent properties available in Moncrieff, which will be followed by a future release in Throsby – register now.

For further information, click here or phone 1300 208 888.

**This story was published in allhomes on Saturday 24 June 2017. See the story here.

Community, Property