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Thank you

For your interest in the position of Tenancy Officer with CHC. This selection pack will provide you with all the information you will need to complete your application by the 31 July 2026 deadline.

Our Vision

Our vision is “safe and secure homes in strong communities” and our mission is to “provide affordable homes, principally for rent, to individuals and families.”

About the role

CHC is seeking a highly motivated and organised person to provide a high level of customer service through managing a tenancy portfolio. As a member of the tenancy team, you will undertake various tasks required to ensure efficient and effective portfolio management and an outstanding level of service for our tenants. These tasks include, but are not limited to:

  • Conducting routine inspections
  • Ingoing & outgoing condition reports
  • Responding to tenant enquiries, requests and complaints.
  • New tenancy sign ups.

CHC is committed to supporting our tenants to successfully maintain safe and secure housing.  To succeed, you will need to demonstrate an awareness and empathy for people accessing Social and Affordable housing, including vulnerable clients from diverse cultural and social backgrounds, while maintaining tenancies to meet regulatory and organisational requirements.

CHC Offering

As a Tenancy Officer (CHC 3), you will be covered by the CHC Enterprise Agreement 2025 – 2029 and entitled to a salary commencing at $85,992.00 pa, plus 12% Superannuation per annum.

CHC offers a people-focused, family-friendly workplace dedicated to social awareness and responsibility. Ongoing training where individuals are encouraged to better themselves, their workplace and their community. The following benefits are available to all CHC employees:

  • Free parking
  • Not-for Profit Salary Packaging available providing a reduction in tax payable.
  • Health & Wellbeing Program.
  • Access to continuing professional development.

Please note: All positions within CHC are subject to probity checks that could include a Police Records Check and/or a Working with Vulnerable People and Working with Children check.

It is also a requirement that all CHC staff hold a current unrestricted Driver’s licence.

How to apply

If you think this is the opportunity for you, please submit your application by completing the application cover sheet found in this pack, providing a statement of claims not exceeding 1000 words and a copy of your resume. The information you provide will assist us to determine whether your skills, knowledge and experience are the right fit for the position, so be accurate, succinct and show a clear connection with the requirements for this role.

Completed applications should be forwarded to careers@chcaustralia.com.au. If you have any questions regarding the selection process, please contact Fiona Dearden on 02 6183 4383 or via email at fiona@chcaustralia.com.au. Further information regarding the specifics of the role can be obtained by contacting Sallyanne Kelly, Director Tenancy Services on 02 6248 7716 or via email at sally@chcaustralia.com.au.

Applications Close:  5 pm Friday, 31 July 2026

 

Download the Selection Pack here: CHC-Selection-Pack-Tenancy-Officer-July-2026