Privacy Statement

Any information that you have provided CHC is treated confidentially.

You have given personal information on this application form. This information will only be used by CHC to process your application for housing. When assessing your application we may need to talk to your housing support worker, employer, carer, health professional, Centrelink, current or previous real estate or landlord. Before we can speak to them we will need your permission. Only details which relate directly to your application for housing with CHC can be discussed. If you change your mind and you no longer wish to give permission for your personal information to be used or disclosed, then you can withdraw your permission at any time by writing to CHC. Your withdrawal will only take effect when CHC writes back to you confirming receipt of your request. If you do not give permission your application may not be processed. You have the right to look at your personal information and to make corrections, in accordance with the Privacy Act, 1988.

CHC needs consent to check your personal and reference information against tenancy reference databases. These are databases that are permitted by law to accumulate reference information about tenants, and their adherence to lease terms. One of these databases is the TICA Default Tenancy Control Pty Ltd (ABN 84 87 400 379). TICA is a tenancy database that records tenants’ personal information from its members including tenancy application inquiries and tenancy history. As TICA may hold private information about you, please read the TICA Disclosure and further information about TICA is provided at the bottom of this page. By agreeing to these terms, you acknowledge that you have read and understood the TICA (below) Disclosures.

As TICA may collect personal information about you, the following information about TICA is provided in accordance with the National Privacy Principles in the Privacy Act 1988. TICA Default Tenancy Control Pty Ltd (ABN 84 87 400 379) is a tenancy database that records a tenant’s personal information from its members including tenancy application inquiries and tenancy history. In accordance with the National Privacy Principles you are entitled to have access to any personal information that TICA may hold on any of its databases. You can obtain your information from TICA (proof of identity will be required) by phone: 190 222 0346 – calls are charged at $5.45 per minute including GST (higher from mobile or pay phone); or by writing to: TICA Public Inquiries, PO Box 120, CONCORD NSW 2137 – a fee of $14.30 plus stamped self-address envelope is required.

TICA collects information from its members on tenancy related matters and provides such information to other members as a risk management system for the purpose of assessing a tenancy application. TICA does not provide any information that it collects to any other individual or organisation for any other purpose other than assessing a tenancy application or risk management system other than government departments and or agencies allowed by law to obtain information from TICA. The personal information that TICA may hold is as follows: name, date of birth, drivers license number, proof of age card number or passport number (except Australian), comments made by a TICA member in relation to your tenancy, which members you rented through and which members you applied to. Details about TICA can be found on TICA’s website at www.tica.com.au under Tenant Information and Privacy Policies or by contacting TICA on the Helpline 190 222 0346 (call charges as above).

Consent

I give my permission and authorisation for the relevant persons or organisations detailed within my application to provide, confirm or clarify personal information about me, as long as the information is relevant to my application for housing with CHC. I have understood the instructions given on this application form. I agree that the information provided on this form is correct, to the best of my knowledge I understand there are penalties for giving false or misleading information I will inform CHC of any changes in my circumstances.