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Overview

CHC is the largest provider of affordable and social housing based in Canberra.

We are a Tier 1 registered Community Housing Provider, with over 25 years’ experience delivering for the Canberra community.

In this time we have undertaken an impressive portfolio of property developments, that has enabled us to be financially independent, and self-fund the delivery of additional community housing supply, and the following core services:

Tenancy management – Understand and meet tenant needs in allocation of a property, and throughout the tenancy.

Property management – Conduct repairs and planned maintenance consistent with robust Asset Management Plans to both CHC-owned and CHC-managed rental properties.

Client services – Assist tenants and prospective tenants to access and sustain their tenancies by facilitating referrals to community services and support.

Community development – Work with tenants to promote social inclusion via tenant activities, training, partnerships and other opportunities.

Affordable home ownership – Pursue socially responsible developments with first-option to purchase given to CHC tenants.

 

Customer-centric

Everything we do directly or indirectly delivers value to our current or prospective future tenants

Authentic

We are genuine and respectful in our dealings with our customers and all other stakeholders

Collaborative

We proactively partner with others to deliver greater value and manage risk

Innovative

We bring fresh thinking to tackle industry challenges and to better meet our customer needs

Continuous Improvement

We strive to continuously improve all we do, and accept that some of the greatest learnings and advances will result from initiatives that fail

Our Achievements

Our Achievements 2023

>2160

Canberrans Housed today by CHC

802

Social & affordable tenancies

$2.8m

Rental subsidy funded by CHC (>$40m since inception)

$229m

Total Equity

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    Management & Board

    Andrew Hannan

    Chief Executive Officer (CEO)

    Megan Ward

    Chief Operating Officer (COO); HomeGround Licensee-in-charge

    Vicki Williams

    Chief Commercial Officer (CCO)

    Ahmed Munir

    Head of Development

    Fiona Dearden

    Head of People & Capability; Company Secretary

    Yee Cheam

    Head of Finance

    Paul Green

    Chair; Chair (Development Committee)

    Jill Divorty

    Deputy Chair; Chair (Audit & Risk Committee)

    Clare Wall

    Director; Chair (Community Committee); Member (Development Committee)

    Cathi Moore

    Director; Member (Audit & Risk Committee); Member (Community Committee)

    James Douglas

    Director; Member (Community Committee)

    Alice Tay

    Director; Member (Audit & Risk Committee)

    Hal Pawson

    Director; Member (Development Committee)

    Contact us for opportunities to partner with CHC

    We offer a range of ways to support through joint ventures, developments, construction, repair and maintenance, residential support, and landlord opportunities.

    Partner with CHC

    Industry Affiliates

    We are proudly involved with the following organisations

    community-housing-industry-association
    australian-housing-institute
    property-council-of-the-act
    reiact-logo-member-2020-21
    master-builders-australian-capital-territory-logo-2x

    Publications

    Annual Report 2022/23

    PDF 11.62 MB

    View

    Strategic Plan FY24-28

    PDF 1.86 MB

    View

    Annual Report 2021/22

    PDF 3.74 MB

    View

    Annual Report 2020/21

    PDF 3.45 MB

    View

    Annual Report 2019/20

    PDF 3.77 MB

    View

    Annual Report 2018/19

    PDF 3.58 MB

    View

    Annual Report 2017/18

    PDF 35.40 MB

    View

    Annual Report 2016/17

    PDF 9.81 MB

    View

    Annual Report 2015/16

    PDF 21.06 MB

    View

    Annual Report 2014

    PDF 5.75 MB

    View

    Annual Report 2013

    PDF 6.54 MB

    View

    Annual Report 2012

    PDF 6.74 MB

    View

    Annual Report 2011

    PDF 7.60 MB

    View

    Get in contact with us for any questions

    Have feedback for CHC? Submit it here